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FAQs
Who can join Cast It Talent?
Cast It Talent is open to both union and non-union Actors, and represented (by an agent) and non-represented actors. We welcome talent from any geographical location in the world - not just Los Angeles and New York. Agents and Managers can also join Cast It Talent (for free), and set up paid accounts for their clients. Either Actors or their representatives can pay for the actor’s account.
How do I add my agent?
Go to the “Talent Rep” page and click “Add Talent Rep” and fill in the information. If your agency isn't already listed in the drop down box, select 'Add My Agency' and fill in the details. If you want your agent to be able to submit you for roles, select “edit/submit” as the permission type.
How do I add my agency or management company details?
If you are an actor and you wish to add an agent or manager whose company is not in the “agency” drop down box, you may add your representative’s agency or management company details by selecting the first item in the Agency drop down box “Add My Agency”.
How much does it cost?
A premium membership enables you to upload 10 video clips and costs only $9 per month or $90 per year. You may submit for an unlimited number of roles with any membership. Represented actors can get a basic account (that does not include video) by having their representatives add them to their roster in Cast It Talent.
Why isn’t it free?
Represented actors do have a free basic account available if it is created for them by their representative. Charging a fee allows us to keep the database free of “junk” and bogus accounts, which allows the casting community to trust Cast It Talent as the optimal source for talent, both represented and undiscovered.
What is Cast It and why do you keep mentioning it?
Cast It is the site used by most of the television and film productions to cast projects. Cast It Systems operates a paid, premium business database and web service and maintains contracts with all of the studios to provide electronic casting services. There are other online casting databases out there, but Cast It is the only one that has passed rigorous security audits with the studios and won the endorsement of every major studio. Casting for 85% of network television shows is done on Cast It. Casting for 95% of mid and large budget studio features is done on Cast It. Casting for 60% of independent features that have studio distribution is done on Cast It. All of the major Casting Directors working today use Cast It to manage the casting process. When you go to a casting office where your audition is video taped, that audition is then uploaded to Cast It so it can be viewed, discussed and approved by production executives. Cast It Talent is the Actor's direct link into Cast It.
What is a package?
A package is a set of chosen materials to send to the casting office in order to fully represent your scope as an actor. You can have unlimited packages for the various combinations of headshots, resumes and videos you want to send together. In order to create a package, first you will need to complete your profile by filling out all of your demographic information and including tags to describe you. You’ll need to upload your portfolio of photos, resumes and videos. Next, you will build a package by clicking on the “add package” link on the package page, giving your package a name and description and then selecting a combination of photo/video/resume. You can create a new package for each submission. Once you have submitted a package, it can't be edited, so if you want to tweak something for a different role, create a new package. You can also email your package out to anyone by clicking on the “email package” link on the package page.
There is already a package in my account that I didn't create, what is it?
We create a package for you automatically when you set up your profile based on the first photo, video and resume you upload. We encourage you to create additional packages that are customized for the roles you are submitting for. However, this initial package is there to get you started.
How do I submit for a role? Do I need video to submit?
While video is recommended, it is not required for a submission. In order to submit, you will either need to create a package or use the one that Cast It Talent has already created for you. Go to the packages page to either create a new package with photo/video(option)/resume or check the package that is there to make sure it's what you want to send. Select which role you want to submit for on the Roles page. Select the package from the drop down box in the Package column on the Roles page. Click the "Submit" link. You are done!
Can I submit a video audition for a specific role?
Yes. If you either have video as part of your membership, or if you wish to purchase a Single Use video submission- you can do this. First, check to see if there are sides available for a role. There will be an orange "sides" button in the role description field on the Roles page if the casting director has published sides. If available, download the sides and videotape your audition. Upload the video using the Video page and then add the video to your package. Name the package with the role name. On the roles page, select the package and click submit.
Why isn't my rep's information showing up in a package?
Your talent rep must click on the confirmation link in an email sent by the system when you identify your rep. Once your rep clicks on the link to verify the representation, the rep name and company/agency name will display.
I (or my child) auditioned for an open call. When and how will I find out about it?
The casting office will contact you (or your agent if you have one) directly either by phone or email. At Cast It Talent we do not have information about when casting decisions will be made, you will hear from the casting office directly if they want to bring you in for another audition.
Why are most of the roles for union actors?
The large number of union roles you will find is actually one of the things that differentiates Cast It Talent from the actor other sites. The Cast It users who are posting these notices are working on studio productions and most of the roles are paid SAG (or other union) contracts. However, we strongly encourage our non-union members to put up their profile, photos, resume and reel and submit for the open calls and non-union notices that are becoming increasingly popular. As our community of casting professionals continues to expand, we will be offering more non-union roles. Further, some of our biggest productions use Cast It Talent to do open call auditions to find fresh talent. Cast It Talent gives both the union and non-union actor an unprecedented look into what is happening in the world of studio casting, and unmatched visibility from important casting professionals.
I do not live/work in Los Angeles or New York, is there anything for me?
Absolutely. One of the important missions of Cast It Talent is to connect regional and international talent to the productions that are shooting in their area. Many films and television shows are produced outside of the big media centers. However in many regions, there is not an established casting community to bring in the local talent, so our Cast It casting directors use Cast It Talent to find talent for roles that will be in a location outside of Los Angeles (or New York). You can filter your roles by “location”; casting offices are adding more and more out-of-area and international roles all the time.
What are "sides"?
"Sides" are the pages from the script that the casting office would like you to perform for you audition.
How do I cancel my account?
For information on how to cancel your account, visit your Account page and click "Cancel My Account". You will be prompted with how to cancel your account there.
What should I submit for a role if there are no sides posted?
If there are no sides posted for a role, just submit a package with your headshot and resume. It is also a good idea to include a demo reel.
I am not within the age range or citizenship restrictions of a certain role or open call. Can I still submit?
If a role states that you must be over a certain age to submit, no one under that age will be considered. There are no exceptions to this rule. Likewise, if a role states that only people residing in a particular area will be considered, there will be no exceptions made to this rule either. While certain roles may allow you to submit even if your demographic information does not match, that does not mean you will be considered. It is advisable to only submit to things that fit your description.
Can I submit more than one package for a role?
You are only allowed to submit one package at a time for a role.
Can I join Cast It Talent if I am not a resident of the United States?
Yes! You do not need to be a US citizen to join and use Cast It Talent. Certain roles may require you to be a US citizen but those will be noted. All other roles are open to international actors.
Can I submit a video audition for a specific role?
Yes, in fact, any time sides are provided you should submit a video of yourself performing that scene. To download the sides, click the orange "Sides" button on the Roles page for the corresponding role you are considering. Perform the scene, upload the video and create a package of that video with a photo and resume. Once you have done that, submit that package to the role on the Roles page.
What is the “Single Use Video”?
Basic members can opt to pay a fee of $5.00 to include one video clip in a package (one time). You will see the “Single Use Video” option on the roles page and will be walked through the process of adding video. This video may only be used once.
Do I need an agent to submit for roles?
No, you can submit yourself for any roles that are listed in the “available roles” box. If you do have an agent, it is strongly recommended to have your agent become a (free) Cast It Talent member so that he/she can submit you for roles through the system.
How will I hear about getting called for an audition?
At this time, you will be notified by your contact info (email, telephone) that is submitted with your package. If you have an agent, your agent will be notified. In the future, you will be able to manage your audition schedule and communication with agents and Casting Directors from the Cast It Talent site.
Who can see my profile?
Your profile is visible to other Cast It Talent members and all users of Cast It Systems (casting offices, producers, directors, studio executives). If you have identified your representation, they will have access to your information as well.
I am unable to upload my video.
Please be sure that your video clip of your reel or audition is in a supported file type and is smaller than 150mb. Cast It Talent allows you to upload in the following formats: mpeg, mov, mpeg4, wmv, mp3, mp4, mpg, m4v
What does “video converting” mean?
When you upload your video to Cast It Talent, it goes through a process on our servers of converting to a format so it’s easily viewable by anyone on either a Mac or PC. Please be patient with this process, it can take 10-20 minutes after you upload for the process to be complete. You will know it’s done converting when you can play the video from within your Cast It Talent account (click on it on the video page). Once it’s converted, it’s ready to be added to a package and submitted.
FAQs
Who can join Cast It Talent?
Cast It Talent is open to both union and non-union actors, whether or not the actor is currently represented by an agent. We welcome talent from any geographical location in the world, not just Los Angeles and New York. Agents and managers can also join Cast It Talent- for free!- and set up paid accounts for their clients. Either actors or their representatives may pay for an actor's account.
How do I add my agent?
After logging in, navigate to your Talent Rep page, click Add Talent Rep, and fill in the information. If your agency isn't already listed in the drop down box, select Add My Agency, and fill in the details. If you want your agent to be able to submit you for roles, select edit/submit as the permission type.
How do I add my agency or management company details?
If you are an agent and you wish to add an agent or manager whose company is not in the agency drop down box, you may add your representative’s agency or management company details by selecting Add My Agency, which is the first item in the agency drop down box.
How much does it cost?
A Cast It Talent Pro membership costs only $19 per month (or $180 per year), and enables you to:
  1. Upload, store, and share 10GB (total) of any media you choose
  2. Submit for an unlimited number of roles
  3. Receive one free Feedback per month. After the initial submission, Feedback is only $10 per Feedback submission: https://www.castittalent.com/feedback
  4. Submit directly to more than 200 casting inboxes
Is there an option to have a free Basic Membership?
There are two ways to have a Cast It Talent free Basic Membership:
  1. Represented actors can get a basic account (that does not include video) by having their representatives add them to their roster in Cast It Talent
  2. Unrepresented actors can sign up using Facebook
Why would I need to use Facebook to sign up?
Aside from using Facebook, the only other way to sign up for a basic account is to have your talent rep (Agent or Manager) do it through their account. The reason our system is set up this way is for verification purposes. Each of our account types requires a type of "verification." This is to protect our users from spam accounts. When an actor signs up for a pro account, they are verifying their identity with their credit card information. Similarly, if an agent adds an actor to his or her own account (the other way to get a basic account mentioned above), the agent is "verifying" the actor's identity. Agents also must go through an approval process.

The Facebook option for basic members serves as verification in this regard. Once it is used to activate an account, it is never necessary to use Facebook in conjunction with the Cast It Talent site again and Cast It Talent will never post anything without your permission. You will have the option of sharing videos that you submit, etc., but are absolutely under no obligation to do so.
Why isn't it free to upload and share video?
Hosting video is data-intensive and incurs costs for storage and transmission. Further, charging a fee allows us to keep the database free of junk and bogus accounts, which allows the casting community to trust Cast It Talent as the optimal source for talent, both represented and undiscovered.
What is Cast It and how is it related to Cast It Talent?
Cast It is the site used by most of the television and film productions to cast projects. Cast It Systems operates a paid, premium business database and web service and maintains contracts with all of the studios to provide electronic casting services. There are other online casting databases, but Cast It is the only one that regularly passes rigorous security audits by the studios and has won the endorsement of every major studio.
  1. Casting for 85% of network television shows is done using Cast It.
  2. Casting for 95% of mid and large budget studio features is done on Cast It.
  3. Casting for 60% of independent features that have studio distribution is done on Cast It.
  4. All of the major Casting Directors working today use Cast It to manage the casting process. When you go to a casting office where your audition is video taped, that audition is then uploaded to Cast It so it can be viewed, discussed and approved by production executives. Cast It Talent is the Actor's direct link into Cast It.
What is a Package?
A Package is a set of selected materials that you can then send to a casting office or an talent rep or anyone that you want to share your media with in order to fully represent your scope as an actor. An Actor can have unlimited Packages for the various combinations of headshots and resumes that you want to send together and Cast It Talent Pro members can include videos in their Packages. In order to create a package, first you will need to complete your profile by filling out all of your demographic information and including tags to describe you. You'll need to upload your portfolio of photos, resumes and videos. Next, you will build a package by clicking on the add package link on the package page, giving your package a name and description and then selecting a combination of photo/video/resume. You can create a new package for each submission. Once you have submitted a package, it can't be edited, so if you want to tweak something for a different role, create a new package.

You can email your package out to anyone by clicking on the email package link on the package page.
There is already a package in my account that I didn't create, what is it?
We create a package for you automatically when you set up your profile based on the first photo, video and resume you upload. We encourage you to create additional packages that are customized for the roles you are submitting for. However, this initial package is there to get you started.
How do I submit for a role? Do I need video to submit?
While video is recommended, it is not required for a submission. In order to submit, you will either need to create a package or use the one that Cast It Talent has already created for you. Go to the packages page to either create a new package with photo/video (the Video option is for Cast It Talent Pro members)/resume or check that a package that is already there to make sure it's what you want to send. Then you can select which role you want to submit for on the Roles page. Select the package from the drop down box in the Package column on the Roles page. Click the "Submit" link. You are done!
Can I submit a video audition for a specific role?
Yes. If you either have video as part of your Cast It Talent Pro membership, or if you wish to purchase a Single Use video submission - you can do this. First, check to see if there are sides available for a role. There will be a "sides" button in the role description field on the Roles page if the casting director has published sides. If available, download the sides and videotape your audition. Upload the video using the Video page and then add the video to your package. Name the package with the role name. On the roles page, select the package and click submit.
Why isn't my rep's information showing up in a package?
Your talent rep must click on the confirmation link in an email sent by the system when you identify your rep. Once your rep clicks on the link to verify the representation, the rep name and company/agency name will display.
I (or my child) auditioned for an open call. When and how will I find out about it?
The casting office will contact you (or your agent if you have one) directly either by phone or email. At Cast It Talent we do not have information about when casting decisions will be made, you will hear from the casting office directly if they want to bring you in for another audition. Open Call FAQs:http://www.thegetdowncasting.com/opencallfaq.aspx
Why are there so many roles for union actors and why am I unable to access many of these?
The large number of union roles you will find is actually one of the things that differentiates Cast It Talent from the actor other sites. The Cast It users who are posting these notices are working on studio productions and most of the roles are paid SAG (or other union) contracts. Most of these roles are available only through the traditional channels and require that an Agent or Manager receive a Role Submission URL on your behalf.

We strongly encourage our non-union members to put up their profile, photos, resume and reel and submit for the open calls and non-union notices that are becoming increasingly popular. Every actor was non-union at one point in his or her career and it is a rite of passage to work in non-union productions while building a resume strong enough to help you break into the coveted Union world. As our community of casting professionals continues to expand, we continue to offer more roles: both union and non-union. Further, some of our biggest productions use Cast It Talent to Talent Search auditions to find fresh talent. Cast It Talent gives both the union and non-union actor an unprecedented look into what is happening in the world of studio casting, and unmatched visibility from important casting professionals.
I do not live/work in Los Angeles or New York, is there anything for me?
Absolutely. One of the important missions of Cast It Talent is to connect regional and international talent to the productions that are shooting in their area via the Cast It Talent Gig-Finder Roles on your Roles Tab. Today, many films and television shows are produced outside of the big media centers. However in many regions, there is not an established casting community to bring in the local talent, so our Cast It casting directors use Cast It Talent to find talent for roles that will be in a location outside of Los Angeles (or New York). You can filter your roles by location; casting offices are adding more and more out-of-area and international roles all the time.
What are "sides"?
Sides are the pages from the script that the casting office would like you to perform for your audition.
How do I cancel my account/Switch to a Basic Account?
You can cancel your account by clicking the "Cancel Account" button on your account page (upper right-hand corner). Then, if you would like to reactivate the account as basic, you can do so via Facebook. Without filling out anything else on the page, click the "Sign Up With Facebook" button on the sign up page. Please note you will need to enable pop-ups (the Facebook sign-in appears as a pop-up) for this process and you will be prompted to enter your log in details in this pop-up for Facebook (not for Cast It Talent).

Also Note: There can be times when the permissions in your Facebook account settings: App/Security, etc., may block this process. Please review your Facebook permissions with regard to Cast It Talent and allow Cast It Talent access to your Facebook account. Once this is done, Cast It Talent will never post to your Facebook page and you will not need to repeat this process. Please also note that you will no longer be able to add and share video on the site.
What should I submit for a role if there are no sides posted?
If there are no sides posted for a role, just submit a package with your headshot and resume. It is also a good idea to include a demo reel.
I am not within the age range or citizenship restrictions of a certain role or open call. Can I still submit?
If a role states that you must be over a certain age to submit, no one under that age will be considered. There are no exceptions to this rule. Likewise, if a role states that only people residing in a particular area will be considered, there will be no exceptions made to this rule either. While certain roles may allow you to submit even if your demographic information does not match, that does not mean you will be considered. It is advisable to only submit to things that fit your description.
Can I submit more than one package for a role?
You are only allowed to submit one package at a time for a role.
Can I join Cast It Talent if I am not a resident of the United States?
Yes! You do not need to be a US citizen to join and use Cast It Talent. Certain roles may require you to be a US citizen but those will be noted. All other roles are open to international actors.
Can I submit a video audition for a specific role?
Yes, in fact, any time sides are provided you should submit a video of yourself performing that scene. To download the sides, click the related "Sides" button on the Roles page for the corresponding role you are considering. Perform the scene, upload the video and create a package of that video with a photo and resume. Once you have done that, submit that package to the role on the Roles page.
What is the Single Use Video?
Basic members can opt to pay a fee of $5.00 to include one video clip in a package (one time). You will see the Single Use Video option on the roles page and will be walked through the process of adding video. This video may only be used once.
Do I need an agent to submit for roles?
No, you can submit yourself for any roles that are listed in the available roles box. If you do have an agent, it is strongly recommended to have your agent become a (free) Cast It Talent member so that he/she can submit you for roles through the system.
How will I hear about getting called for an audition?
You will be notified by your contact info (email, telephone) that is submitted with your package. If you have an agent, your agent will be notified.
Who can see my profile?
Your profile is visible to other Cast It Talent members and all users of Cast It Systems (casting offices, producers, directors, studio executives). If you have identified your representation, they will have access to your information as well.
I am unable to upload my video, what can I do?
If you are finding your video will not upload, here is what you can do:
  1. Make sure you are using the correct file types, and that your video meets our exact specifications, including file size - 100MB for Basic members and 500MB for Cast It Talent Pro Members. Required file formats include: mpeg, mov, mpeg4, wmv, mp3, mp4, mpg, m4v. Running your video through iMovie or Windows MovieMaker as per the following instructions can help, as well.
  2. Mac: https://www.castittalent.com/iMovie.aspx
  3. Windows: https://www.castittalent.com/Moviemaker.aspx
  4. Wait another 5 minutes to make sure you have given it enough time
  5. Cancel the upload and try again
  6. Try a different browser (Chrome, Firefox, etc.)
  7. Make sure there are no special characters in the names of the files you're trying to upload
  8. Ensure your flash player is up-to-date
If you have tried each of these steps, please contact Cast It Talent Support at talent@castitsystems.com us know and tell us exactly what is happening when you try to upload.

Please let us know
  1. which URL link you are trying to upload to
  2. the error message you're receiving (if any)
  3. which browser you are using (e.g. Safari, Chrome, etc.)
  4. which computer platform you are using (e.g. PC with Windows 7, Mac with OSX 10.6.8, etc.).
We will be happy to help you figure it out!
What does video converting mean?
When you upload your video to Cast It Talent, it goes through a process on our servers of converting to a format so it is easily viewable by anyone on either a Mac or PC. Please be patient with this process, it can take 10-20 minutes after you upload for the process to be complete. You will know it's done converting when you can play the video from within your Cast It Talent History Tab or you can click on it on the Media Tab. Once it's converted, it's ready to be added to a package and submitted.
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Customer Service is available Monday through Friday from 9am to 7pm PST and aims to return all inquiries within the business day
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